Last Updated: September 2026

Welcome to SMBH Hingoli. By accessing or using our website, placing an order, or purchasing our products, you agree to be bound by the following Terms & Conditions. SMBH Hingoli operates an online store offering medical books, MBBS books, MCQ books, question banks, postgraduate and physiotherapy books, rare books, medical equipment, and surgical items.

1. Acceptance of Terms

By accessing this website, you confirm that you have read, understood, and agreed to these Terms & Conditions and any other policies published on our website.

If you do not agree with these terms, please do not use the website or place an order.

2. Products and Services

SMBH Hingoli makes reasonable efforts to provide accurate information about products, including:

  • Product name
  • Author
  • Edition
  • Publisher
  • ISBN
  • Pages
  • Product type
  • Price
  • Availability
  • Product condition

Product information may change from time to time, and specifications shown on the website may be updated without prior notice.

3. Product Images

We try to display product images as accurately as possible. However, the actual product may vary slightly from the image because of differences in packaging, printing, screen settings, editions, or publisher updates.

4. Pricing

All product prices displayed on the website are in Indian Rupees (₹) unless otherwise stated.

SMBH Hingoli reserves the right to change product prices at any time without prior notice.

If an incorrect price is displayed because of a technical or human error, we reserve the right to correct the price and, where applicable, cancel or modify the affected order.

5. Product Availability

All products are subject to availability.

A product shown on the website may become unavailable before an order is processed. In such circumstances, SMBH Hingoli may contact the customer regarding an alternative, revised delivery timeline, or refund where applicable.

6. Orders

When you place an order, you agree to provide accurate and complete information, including:

  • Name
  • Delivery address
  • Mobile number
  • Email address
  • Billing information

After receiving an order, we may send an order confirmation through the contact details provided by you.

An order confirmation does not necessarily guarantee that the order will be fulfilled if the product is unavailable, incorrectly listed, or affected by circumstances beyond our reasonable control.

7. Payment

Customers are required to complete payment through the payment options made available on the website.

You agree that the payment and billing information provided during checkout is accurate and belongs to you or that you are authorized to use it.

Payments may be processed through third-party payment service providers and may be subject to their respective terms and policies.

8. Shipping & Delivery

We aim to dispatch and deliver orders within the estimated timeframe provided at the time of purchase.

Delivery timelines may vary because of:

  • Product availability
  • Shipping location
  • Courier delays
  • Weather conditions
  • Public holidays
  • Transportation issues
  • Incorrect or incomplete delivery information
  • Other circumstances beyond our reasonable control

Customers are responsible for providing an accurate delivery address and contact information.

9. Cancellation

Order cancellation requests should be submitted as soon as possible after placing an order.

Once an order has been processed, packed, dispatched, or handed over to a delivery partner, cancellation may no longer be possible.

Any eligible cancellation or refund will be handled according to our applicable Return & Refund Policy.

10. Returns and Refunds

Returns and refunds are subject to the conditions specified in our Return/Refund Policy.

Before returning a product, customers should contact SMBH Hingoli for instructions.

Products may be subject to return restrictions depending on their condition, category, usage, damage, packaging, or other applicable conditions.

11. Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us as soon as possible after delivery.

Where appropriate, we may request:

  • Order details
  • Photographs or videos of the product
  • Packaging photographs
  • Shipping label information
  • Other information required to investigate the issue

After reviewing the claim, we will determine the appropriate resolution according to our applicable policies.

12. User Account

Some features of the website may require customers to create an account. The website currently provides login and registration functionality.

You are responsible for:

  • Maintaining the confidentiality of your login credentials
  • Providing accurate account information
  • Updating information when necessary
  • Notifying us of unauthorized account activity

You should not share your password with another person.

13. Website Use

You agree not to:

  • Use the website for unlawful purposes
  • Attempt to gain unauthorized access to the website
  • Introduce viruses, malware, or harmful code
  • Interfere with website functionality
  • Copy or reproduce website content without permission
  • Use automated systems to misuse or overload the website
  • Submit false or misleading information
  • Engage in fraudulent transactions

SMBH Hingoli reserves the right to restrict or terminate access where misuse or unauthorized activity is identified.

14. Intellectual Property

Unless otherwise stated, the website’s content, including text, graphics, logos, images, design elements, product descriptions, and other materials, may be protected by applicable intellectual-property laws.

You may not reproduce, modify, distribute, publish, or commercially exploit website content without prior written permission from the relevant rights holder.

15. Third-Party Links and Services

The website may contain links or integrations involving third-party websites, payment providers, courier companies, or other services.

SMBH Hingoli is not responsible for the content, availability, security, or privacy practices of third-party websites.

Your use of third-party services may be subject to their own terms and policies.

16. Medical Disclaimer

SMBH Hingoli provides medical books, educational resources, and healthcare-related products. Product information provided on the website is intended for informational and purchasing purposes.

The information contained in medical books or educational materials should not be considered a substitute for professional medical advice, diagnosis, or treatment.

For medical conditions or treatment decisions, consult a qualified healthcare professional.

17. Limitation of Liability

To the extent permitted by applicable law, SMBH Hingoli shall not be responsible for indirect, incidental, or consequential losses arising from the use of the website or delays caused by circumstances beyond our reasonable control.

Nothing in these Terms & Conditions is intended to exclude any liability that cannot legally be excluded under applicable law.

18. Changes to These Terms

SMBH Hingoli may update these Terms & Conditions from time to time.

Any changes will be published on this page with an updated “Last Updated” date. Continued use of the website after changes are published constitutes acceptance of the updated terms, to the extent permitted by applicable law.

19. Governing Law

These Terms & Conditions shall be governed by the applicable laws of India.

Any disputes arising in connection with the website, products, or services shall be subject to the jurisdiction of the appropriate courts having jurisdiction over the business location, subject to applicable law.

20. Contact Us

For questions regarding these Terms & Conditions, orders, products, returns, or other concerns, please contact us:

SMBH Hingoli
Address: MG Shopping Complex, Shop No. 4, Near Old Bypass, Balsond, Hingoli
Phone: 9226929021
Email: scholarsmedbookshingoli@gmail.com